Archive for the 'Music' Category

The Day the iPad Died

A long, long time ago
I can still remember how that music used to make me smile
And, I knew if I had my chance that I could make those people dance, and…
Maybe they’d be happy for a while
But, February made me shiver with every paper I’d deliver
Bad news on the doorstep – I couldn’t take one more step
I can’t remember if I cried when I read about his widowed bride
Something touched me deep inside the day the music died

For those under the age of 40, these are the opening lyrics to Don McLean’s 1971 song about the death of Buddy Holly, Ritchie Valens and the Big Bopper in 1959 – also known as “The day the music died.” Years ago, I had the opportunity to go to the Surf Ballroom in Clear Lake, Iowa and see the last place those rock-n-roll legends performed. If you love rock-n-roll and find yourself in Iowa, stop by and see it.

Today’s thoughts are not about the death of music. They are about, at least for me, the passing of a device that much like Buddy Holly and Ritchie Valens had an extremely bright but short flame.

I became an “i” guy out of necessity soon after the first generation iPhone hit the market. Our CEO at the time called me up and told me that he wanted an iPhone to use with his work email. I attempted to explain that the iPhone would not work well with our older version of Lotus Notes and that the experience would not be one he would like. As CEOs are apt to do, he did not want to hear that and insisted that I go get him an iPhone and make it work.

So off I went to the Apple store to buy one and set up an ATT wireless plan. With a few days of tweaking and testing, we were able to get mail flowing, but no calendar synching, no access to our corporate directory, no synching of his contacts, and no access to any of our internal systems. It was a far cry from what could be done at the time with Blackberry devices. I delivered the device to our CEO along with the long list of things it could not do within our corporate environment.

Three days later, the CEO called me and told me the iPhone was not what he expected – for all the same reasons I had tried to tell him before ever purchasing one. He told me he was sending it back. So there I was, with a $500+ device and a 2-yr service commitment on a personally-liable account. So for the next two years, I carried that iPhone as my main device and dealt with the pains of Lotus Notes in an ‘I” world. As technology progressed and we moved to a new email platform, the iPhone became a more powerful and useful device. While I flirted with other devices – various Andriods and even a WinMobile – I stuck with the “i” world.

Towards the end of 2011, I told people that the work laptop I was currently using would be the last laptop I ever used. As I became further immersed in the ‘i” environment, I set my sights on the iPad. I had a vision of the iPad being the end of the Windows-based laptop. I tried for over a year to make the iPad be THE work device for me. I bought “Office-like” apps for spreadsheets and word processing. I leveraged cloud storage to have access to needed files. I downloaded apps to enhance my Sharepoint experience. I forced myself to not take my laptop on trips so that I was solely reliant on the iPad.

While I was able to survive with the iPad, I never felt completely comfortable. The “Office-like” apps were not full featured and clunky to use. I yearned for my Excel and my Word. I was also apt to forget to send files to the cloud, so I was always looking for that one file that I really needed. Yes, I felt cool carrying the iPad, but I never could pull the plug on my trusty laptop.

That all changed in mid-January. As part of the CIO track at DellWorld, I was offered a free Dell Latitude 10 Windows 8 Professional tablet. My first thought when I was told I would be receiving the tablet: “here’s another toy to play with for a week or two.” I did not have any expectations that this device would be a game changer.

When my Dell account executive delivered the Latitude 10 to me, we opened up the boxes and I causally glanced at the tablet, but did not jump right in to firing it up. Hours later, I finally turned it on and the revolution was on. I had in my hands a one and a half pound 10” laptop in tablet form. I had the familiar Windows operation system (once I got past the tiles), my trusty Office apps, all my files that I shamefully keep on my local drive, and a long lasting battery in the palm of my hands. The next day I had our desktop team join the device to our domain. Soon thereafter, our desktop management tool was pushing down apps just like it does with any other Windows based computer. Finally, there was a tablet that could be managed with our existing tools. It also came with a handy docking station for easy connection to a full screen monitor, mouse and keyboard.

After three days of using the tablet, I shut down my workhorse Thinkpad laptop for the final time.

A week later, I had to ask myself where I left my cool iPad. It was right where I left it the day I got my hands on that Dell tablet. I had gone 7 days without using the iPad – a device that previously felt like I used every 7 seconds.

For me it was “The day the iPad died.”

The Love Train

When love comes to town,
I’m gonna jump that train
When love comes to town,
I’m gonna catch that flame
Maybe I was wrong to ever let you down,
But I did what I did before love came to town

Nothing like a little BB King and U2 to start things off.

I have written a little on this idea of love in business in the past. You may recall a blog centered on Kip Tindell from Container Store and a keynote speach I heard from Chris Lowney reflecting on the Jesuit philosophy on leadership. Since then I have not been able to shake this idea of business love.

I will be the first to admit that I have never been the poster child for touchy feely leadership. For the most part the places I have worked over the past 20 years had management teams that were cut from the same cloth – the cloth of management with a good dose of fear perhaps sprinkled in with a jagged version of tough love. Now don’t get me wrong, I have worked under some highly intelligent, highy motivated, and sucessful leadership teams. But I doubt many would use the word “love” to describe those leaders.

Those radical Jesuits had a different idea about this leadership thing. Their version of leadership was to see the potential in each employee, to make a commitment to unleash that potential and to cultivate the resulting loyalty and support to unite and drive a team to success. That is their idea of love-based leadership. To see the potential in a person and to help that person reach that potential. It is a concept that is based on the thought that all employees are self-motivated to achieve success and that the leader’s role is to help by putting each person in situations to succeed and to give them the tools they need to succeed.

For me, I doubt the majority of the management teams I have worked under in my career would ever be considered as the face of “love-based” management. There may have been moments of love and compassion but for the most part the management styles have been motivation by fear and tension. That said, those teams and the resulting business results were generally succesful, but it makes you wonder if the results could have been even greater with a more loved based leadership approach. There is no way to go back and replay the past, so all we can do is ponder that thought and perhaps learn from it.

It is said that your style of management is shaped by those who have managed you, and I think that is true to an extent. While I don’t think I am as hard core as some of my former bosses, I do think my style has been influenced by them. Fortunately, I also think that you are influenced by others around you and what you read and hear. I am grateful to have been able to watch strong leaders succeed using techniques more in line with the Jesuit style of leaderhship and to be exposed to books, articles and speakers that get there is more than one way to lead. Whether it is listening to the likes of Kip Tindell, watching how my own father lead a school district or reading books on the subject; I have come to realize that one can lead and manage without using fear as the main motivator.

I am not fully on the “love train” just yet, but I have jumped into the boxcar and am slowly pulling my body all the way in. Hopefully some day I will make my way to the engine and drive that train.

So once again, here’s to love in business and hoping it comes to a company near your soon.

2012 – The Summer of Long Anticipated Concerts

As you can probably tell by the long list of concerts I have on this site and my frequent use of song lyrics in my writings, I love music. While the number of concerts attended tailed off over the last decade (seems to coincide with start of fatherhood), I have not lost my passion for live music.

Fortunately the Summer of 2012 brought the opportunity for me and the Lovely Mrs. Neill to see three acts that for many years I had wanted to see but for one reason or the other had not seen. The three acts: Everclear, Dwight Yoakam, Lyle Lovett.

Everclear was first up on our Summer of Music tour. I have been an Everclear fan since the early 90s. Those that only know the 40+ me may find this surprising but it’s true. There is just something about that hard SoCal alternative rock sound. Everclear was a part of a five band lineup in the Summerland tour. We decided to make a long weekend around the concert so we headed to Ft Worth to see the show at Billy Bobs – the world’s largest honkytonk. It was a strange place to watch a bunch of alternative 90s bands to say the least. The weekend was great, but Everclear failed to wow me. In fact I was disappointed – the sound was bad and the energy that made me love their music was just not there. I am still happy to be able to check them off the list, but this was one concert I probably should have seen in my 20s, not in my 40s.

Concert number 2 was Dwight Yoakam. While I wouldn’t put Dwight in my Top 10 of musicians I just had to see, there is a history here that made this one special. Back in 1993, I had fallen madly in love with a recent UT graduate but she wasn’t feeling quite the same way just yet. I scored some free tickets to a Dwight Yoakam concert in Austin and invited her to go to the show with me. Long story short, she cancelled last minute on me and I ended up not going to concert. So fast forward to 2011. I had ended up marrying that fellow UT grad in 1994 and 17 years later we yet again had tickets to go see Dwight Yoakam. I was excited about it because it was the “date” that never happened back in 1993. Well as fate would have it, days before the show, I ended up having to make a last minute trip to the Philipines for work. So I had to cancel and dump the tickets. Luckily less than a year later Dwight booked a return gig in Austin at the ACL-Live venue. This time we bought 4 tickets so our daughters could go with us. What a treat it was. This time I got to go with three beautiful girls. We had a fun dinner beforehand, the venue was great, and Dwight put on a fantastic show. I have no doubt it was better in 2012 than it would have been back in 1993.

The final show in the trio was the legendary Lyle Lovett. I am almost ashamed as a born and bred Texan to admit that I waited this long to see Lyle. He is hands down a true Texas music legend. The show was once again at the ACL-Live venue. This time we left the kids out home and grabbed a great meal downtown before the show. Lyle brought along his Large Band for this show, and I think it may have been one of the most enjoyable concerts ever. There was also a special guest appearance by Shawn Colvin – one of my Austin favorites. The small venue feel was awesome and the musical talent was off the charts good. It was a fitting end to the trio of concerts. I would go watch Lyle anytime, anywhere.

Overall the Summer of Music was a success even if Everclear did not live up to my expectations. All three shows gave me a chance to relax and forget the chaos of work and life in general. I got to relieve some memories and hang out with my best friend. I can’t wait to do it again in the Summer 2013.